Brian McGinley Posted May 10, 2016 Group: Supporter Followers: 1 Topic Count: 231 Topics Per Day: 0.06 Content Count: 854 Content Per Day: 0.23 Reputation: 5,213 Achievement Points: 832 Days Won: 25 Joined: 12/04/13 Status: Offline Last Seen: 17 hours ago Birthday: 08/01/1952 Share Posted May 10, 2016 I am finding that I cannot get ATFOTF on my laptop which is connected to 3mobile despite no problems with any other website. I can, however, get ATFOTF on my mobile phone which is connected to O2. Anyone else experiencing similar difficulties? Link to comment
Steve Barton Posted May 10, 2016 Group: Root Admin Followers: 1 Topic Count: 428 Topics Per Day: 0.06 Content Count: 4,758 Content Per Day: 0.64 Reputation: 19,438 Achievement Points: 4,870 Days Won: 127 Joined: 11/01/03 Status: Offline Last Seen: 9 hours ago Birthday: 10/12/1961 Share Posted May 10, 2016 I've not been able to get it on my mobile which is on 3 network had to wait until I got home and use my Laptop (not on 3 Network) 1 Link to comment
Tim Holmes Posted May 10, 2016 Group: Moderator Followers: 1 Topic Count: 6,302 Topics Per Day: 0.32 Content Count: 7,290 Content Per Day: 0.37 Reputation: 9,153 Achievement Points: 7,328 Days Won: 68 Joined: 15/09/02 Status: Offline Last Seen: Sunday at 18:30 Share Posted May 10, 2016 I can't get ATFOTF on any of my computers on Plusnet,my tablet (HP DataPass- don't know which provider). but can get it on my phone which is on EE Link to comment
Tom Gorman Posted May 10, 2016 Group: Supporter Followers: 0 Topic Count: 56 Topics Per Day: 0.00 Content Count: 701 Content Per Day: 0.04 Reputation: 811 Achievement Points: 701 Days Won: 0 Joined: 28/04/14 Status: Offline Last Seen: 15 hours ago Share Posted May 10, 2016 The forum wasn't working for me all day today until this afternoon. Link to comment
Tim Holmes Posted May 10, 2016 Group: Moderator Followers: 1 Topic Count: 6,302 Topics Per Day: 0.32 Content Count: 7,290 Content Per Day: 0.37 Reputation: 9,153 Achievement Points: 7,328 Days Won: 68 Joined: 15/09/02 Status: Offline Last Seen: Sunday at 18:30 Share Posted May 10, 2016 Changing the DNS hasn't worked for me Link to comment
Bill Edwards Posted May 10, 2016 Group: Root Admin Followers: 7 Topic Count: 2,386 Topics Per Day: 0.31 Content Count: 6,885 Content Per Day: 0.88 Reputation: 2,443 Achievement Points: 7,110 Days Won: 10 Joined: 12/09/02 Status: Offline Last Seen: 23 minutes ago Birthday: 08/02/1963 Share Posted May 10, 2016 If you are having difficulty accessing the site, please supply me with the following and I will look into it:- 1) Exact error message (copy/paste preferred) 2) Your IP address (go to http://whatismyipaddress.com/ and it will tell you) 3) Your ISP (e.g. EE, Virgin, BT, 3) 4) How long this has been happening Link to comment
Mark Stopps Posted May 11, 2016 Group: Supporter Followers: 0 Topic Count: 5 Topics Per Day: 0.00 Content Count: 37 Content Per Day: 0.01 Reputation: 78 Achievement Points: 42 Days Won: 0 Joined: 01/06/08 Status: Offline Last Seen: 19 hours ago Share Posted May 11, 2016 Glad it`s not only me I can`t get on to the site from plusnet been like it since the weekend. Link to comment
Steve Barton Posted May 11, 2016 Group: Root Admin Followers: 1 Topic Count: 428 Topics Per Day: 0.06 Content Count: 4,758 Content Per Day: 0.64 Reputation: 19,438 Achievement Points: 4,870 Days Won: 127 Joined: 11/01/03 Status: Offline Last Seen: 9 hours ago Birthday: 10/12/1961 Share Posted May 11, 2016 Mines now all Ok. Link to comment
Tim Holmes Posted May 11, 2016 Group: Moderator Followers: 1 Topic Count: 6,302 Topics Per Day: 0.32 Content Count: 7,290 Content Per Day: 0.37 Reputation: 9,153 Achievement Points: 7,328 Days Won: 68 Joined: 15/09/02 Status: Offline Last Seen: Sunday at 18:30 Share Posted May 11, 2016 I switched the router off for a couple of minutes,switched back on, and now I can access the forum Seems odd it was the only this site giving me problems Link to comment
Bill Edwards Posted May 11, 2016 Group: Root Admin Followers: 7 Topic Count: 2,386 Topics Per Day: 0.31 Content Count: 6,885 Content Per Day: 0.88 Reputation: 2,443 Achievement Points: 7,110 Days Won: 10 Joined: 12/09/02 Status: Offline Last Seen: 23 minutes ago Birthday: 08/02/1963 Share Posted May 11, 2016 Our hosts were under attack, it is possible that they have banned a couple of IP addresses. By restarting the router you will most likely gained a new IP address that hasn't been banned. I have one reply that I will ask them about. Link to comment
Bill Edwards Posted May 11, 2016 Group: Root Admin Followers: 7 Topic Count: 2,386 Topics Per Day: 0.31 Content Count: 6,885 Content Per Day: 0.88 Reputation: 2,443 Achievement Points: 7,110 Days Won: 10 Joined: 12/09/02 Status: Offline Last Seen: 23 minutes ago Birthday: 08/02/1963 Share Posted May 11, 2016 Brian is now sorted. If anyone else is still having problems, please try restarting your router/mobile device (this seems to curing the problem), if you still can't access, please supply the details below and I will contact Tech Support 14 hours ago, Bill Edwards said: 1) Exact error message (copy/paste preferred) 2) Your IP address (go to http://whatismyipaddress.com/ and it will tell you) 3) Your ISP (e.g. EE, Virgin, BT, 3) 4) How long this has been happening All the best Bill Link to comment
Tom Gorman Posted May 11, 2016 Group: Supporter Followers: 0 Topic Count: 56 Topics Per Day: 0.00 Content Count: 701 Content Per Day: 0.04 Reputation: 811 Achievement Points: 701 Days Won: 0 Joined: 28/04/14 Status: Offline Last Seen: 15 hours ago Share Posted May 11, 2016 Hiya Bill, The forum works fine for me on my phone, tablet laptop etc but doesn't work at all when I am using school computers? Not sure why? It was fine until yesterday. Link to comment
Bill Edwards Posted May 11, 2016 Group: Root Admin Followers: 7 Topic Count: 2,386 Topics Per Day: 0.31 Content Count: 6,885 Content Per Day: 0.88 Reputation: 2,443 Achievement Points: 7,110 Days Won: 10 Joined: 12/09/02 Status: Offline Last Seen: 23 minutes ago Birthday: 08/02/1963 Share Posted May 11, 2016 17 minutes ago, Tom Gorman said: Hiya Bill, The forum works fine for me on my phone, tablet laptop etc but doesn't work at all when I am using school computers? Not sure why? It was fine until yesterday. I think it's far more likely that your school has blocked the site. But if you are sure they haven't please supply the details I've asked for twice above Link to comment
Tom Gorman Posted May 11, 2016 Group: Supporter Followers: 0 Topic Count: 56 Topics Per Day: 0.00 Content Count: 701 Content Per Day: 0.04 Reputation: 811 Achievement Points: 701 Days Won: 0 Joined: 28/04/14 Status: Offline Last Seen: 15 hours ago Share Posted May 11, 2016 7 minutes ago, Bill Edwards said: I think it's far more likely that your school has blocked the site. But if you are sure they haven't please supply the details I've asked for twice above I will give this infomation when I am next at a computer at school. I'd doubt they'd block it- I must be one of the only people in the place that use it Link to comment
Bill Edwards Posted May 11, 2016 Group: Root Admin Followers: 7 Topic Count: 2,386 Topics Per Day: 0.31 Content Count: 6,885 Content Per Day: 0.88 Reputation: 2,443 Achievement Points: 7,110 Days Won: 10 Joined: 12/09/02 Status: Offline Last Seen: 23 minutes ago Birthday: 08/02/1963 Share Posted May 11, 2016 1 minute ago, Tom Gorman said: I will give this infomation when I am next at a computer at school. I'd doubt they'd block it- I must be one of the only people in the place that use it I appreciate what you are saying, but in my experience schools etc often block sites that aren't necessary for curricular research. Please ask, if they haven't blocked it I can pass to Tech Support (with the above details) and ask them what's happening. Link to comment
John Carter Posted May 11, 2016 Group: Supporter Followers: 1 Topic Count: 71 Topics Per Day: 0.00 Content Count: 488 Content Per Day: 0.02 Reputation: 1,820 Achievement Points: 488 Days Won: 5 Joined: 16/11/08 Status: Offline Last Seen: 16 hours ago Share Posted May 11, 2016 I've just got back on with a router restart. It was the last item in a list of suggestions I found elsewhere for problems like this. Link to comment
John Carter Posted May 12, 2016 Group: Supporter Followers: 1 Topic Count: 71 Topics Per Day: 0.00 Content Count: 488 Content Per Day: 0.02 Reputation: 1,820 Achievement Points: 488 Days Won: 5 Joined: 16/11/08 Status: Offline Last Seen: 16 hours ago Share Posted May 12, 2016 Further to my message: It didn't occur to me to try to connect other than via my router, so I was cut off for well over a day. I knew the forum members I could email were likely to be busy, so I was reluctant to contact them. I looked on the Twitter feed, but there was nothing there. What I'm getting at is - could there still be members who are out of the loop? Link to comment
Bill Edwards Posted May 12, 2016 Group: Root Admin Followers: 7 Topic Count: 2,386 Topics Per Day: 0.31 Content Count: 6,885 Content Per Day: 0.88 Reputation: 2,443 Achievement Points: 7,110 Days Won: 10 Joined: 12/09/02 Status: Offline Last Seen: 23 minutes ago Birthday: 08/02/1963 Share Posted May 12, 2016 1 hour ago, John Carter said: Further to my message: It didn't occur to me to try to connect other than via my router, so I was cut off for well over a day. I knew the forum members I could email were likely to be busy, so I was reluctant to contact them. I looked on the Twitter feed, but there was nothing there. What I'm getting at is - could there still be members who are out of the loop? It is a possibility John, but other than keep pushing our "forum down" instructions at http://www.fun-fairs.co.uk/forum-down/ there isnt a great deal I can do from my end Link to comment
John Carter Posted May 12, 2016 Group: Supporter Followers: 1 Topic Count: 71 Topics Per Day: 0.00 Content Count: 488 Content Per Day: 0.02 Reputation: 1,820 Achievement Points: 488 Days Won: 5 Joined: 16/11/08 Status: Offline Last Seen: 16 hours ago Share Posted May 12, 2016 21 minutes ago, Bill Edwards said: It is a possibility John, but other than keep pushing our "forum down" instructions at http://www.fun-fairs.co.uk/forum-down/ there isnt a great deal I can do from my end If you can't get on the forum at all, you can't access those instructions. What about updating the Twitter feed? Also, for a day or two, you could have one of those irritating pop-up messages along the lines of "Do your mates know there's been a problem with site access? If you've not seen them on-line for a while, could you email them to make sure they know about it." Link to comment
Bill Edwards Posted May 12, 2016 Group: Root Admin Followers: 7 Topic Count: 2,386 Topics Per Day: 0.31 Content Count: 6,885 Content Per Day: 0.88 Reputation: 2,443 Achievement Points: 7,110 Days Won: 10 Joined: 12/09/02 Status: Offline Last Seen: 23 minutes ago Birthday: 08/02/1963 Share Posted May 12, 2016 I know you can't see the message when the forum is unavailable, but I've pushed that message so many times via announcements etc, that if any member isn't aware by now, I suspect there is no helping them Link to comment
Lee Harwood Posted May 12, 2016 Group: Supporter Followers: 0 Topic Count: 549 Topics Per Day: 0.03 Content Count: 1,388 Content Per Day: 0.07 Reputation: 7,220 Achievement Points: 1,409 Days Won: 24 Joined: 21/06/11 Status: Offline Last Seen: 16 hours ago Birthday: 24/11/1992 Share Posted May 12, 2016 I was unable to get on here today at work at lunchtime when I normally can. Their ISP is PlusNet and i kept getting the server timed out message even when i tried again mid-afternoon. Not particularly a problem for me and if it persists next week i will reboot the router there but just thought i'd give an update that this is still happening. Link to comment
Tom Gorman Posted May 12, 2016 Group: Supporter Followers: 0 Topic Count: 56 Topics Per Day: 0.00 Content Count: 701 Content Per Day: 0.04 Reputation: 811 Achievement Points: 701 Days Won: 0 Joined: 28/04/14 Status: Offline Last Seen: 15 hours ago Share Posted May 12, 2016 The info you requested from my school computer IP: 46.60.253.211 ISP: South West Grid for Learning Trust Error Message: Connection to 52.72.110.195 failed. The system returned: (110) Connection timed out Link to comment
Bill Edwards Posted May 12, 2016 Group: Root Admin Followers: 7 Topic Count: 2,386 Topics Per Day: 0.31 Content Count: 6,885 Content Per Day: 0.88 Reputation: 2,443 Achievement Points: 7,110 Days Won: 10 Joined: 12/09/02 Status: Offline Last Seen: 23 minutes ago Birthday: 08/02/1963 Share Posted May 12, 2016 4 minutes ago, Tom Gorman said: The info you requested from my school computer IP: 46.60.253.211 ISP: South West Grid for Learning Trust Error Message: Connection to 52.72.110.195 failed. The system returned: (110) Connection timed out Please confirm that you have asked and it hasn't been blocked at school and the router has been restarted. Link to comment
Tom Gorman Posted May 12, 2016 Group: Supporter Followers: 0 Topic Count: 56 Topics Per Day: 0.00 Content Count: 701 Content Per Day: 0.04 Reputation: 811 Achievement Points: 701 Days Won: 0 Joined: 28/04/14 Status: Offline Last Seen: 15 hours ago Share Posted May 12, 2016 Not been blocked. I asked about the router and they said it wasn't going to happen, in a school of 1500+ students they couldn't do this Link to comment
Bill Edwards Posted May 12, 2016 Group: Root Admin Followers: 7 Topic Count: 2,386 Topics Per Day: 0.31 Content Count: 6,885 Content Per Day: 0.88 Reputation: 2,443 Achievement Points: 7,110 Days Won: 10 Joined: 12/09/02 Status: Offline Last Seen: 23 minutes ago Birthday: 08/02/1963 Share Posted May 12, 2016 3 minutes ago, Tom Gorman said: Not been blocked. I asked about the router and they said it wasn't going to happen, in a school of 1500+ students they couldn't do this I've passed this to tech support, but they did say earlier that anyone having problems should reset their router. I've passed this on and will let you know. Link to comment
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