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Trojanhorse11

Search Facility Not Working

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Trojanhorse11    3,033
Trojanhorse11

Everytime I have tried to search for something, it will not find what I am looking for, even though I know it's there.

 

If I search for Garry Evans - nothing.

 

If I search for NFAMM89 - nothing

 

If I search for Irvin Stringfellow - nothing.

 

I have tried searching in "this forum only" and also searching the entire website, biut always comes up with no results.

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Lee Harwood    6,636
Lee Harwood

Seems to be working for me at present?

 

One thing I will suggest is that you search when on the board index. I have actually encountered this problem before at times and the index page is the only way I can get it to work.

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Bill Edwards    12,287
Bill Edwards

That will require more investigation as it's working fine for me too

search.png.41c5e53bcc24eef329b198707ea8b890.png

 

Are you able to try another browser?

 

Edited by Bill Edwards

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Trojanhorse11    3,033
Trojanhorse11
18 hours ago, Lee Harwood said:

One thing I will suggest is that you search when on the board index. I have actually encountered this problem before at times and the index page is the only way I can get it to work.

 

Tried that - still nothing

 

 

 

17 hours ago, Bill Edwards said:

That will require more investigation as it's working fine for me too

search.png.41c5e53bcc24eef329b198707ea8b890.png

 

Are you able to try another browser?

 

 

No, haven't got a clue how to use another browser (wouldn't really want to either for fear of wrecking my computer settings!)

Edited by Trojanhorse11

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The Team    142
The Team

I can confirm that the search facility is working as expected. I've even tested it through your account and it is fine. It can only be a problem your end. I can take it to Tech Support, but the first thing they will ask is "have you tried another browser". Which OS & Browser are you using?

 

Is anyone else having the same problem?

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Trojanhorse11    3,033
Trojanhorse11
8 minutes ago, The Team said:

I can confirm that the search facility is working as expected. I've even tested it through your account and it is fine. It can only be a problem your end. I can take it to Tech Support, but the first thing they will ask is "have you tried another browser". Which OS & Browser are you using?

 

Is anyone else having the same problem?

 

OI am using safari

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harry monk    1,800
harry monk

I just tried safari on an iPad and it worked fine.

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The Team    142
The Team

From Tech Support

 

"Could you copy and paste the URL he is on when seeing no results for us?"

 

If you are also able to screen dump to show what you are searching and seeing would be helpful

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Trojanhorse11    3,033
Trojanhorse11

The URL is simply funfairs.co.uk (main Forum page) and search.

 

Here's an example of a typical search (done on the main page). Twist NFATW205 - ex Nathan Stokes Twist, sold to Simon Steel last winter

744587421_ScreenShot2018-05-09at20_56_59.jpg.5a6db5c0214da76c663edb732c04d17d.jpg

 

 

No results.

1301630780_ScreenShot2018-05-09at20_57_06.jpg.ab8e3f2575bd37f746d37d158e230c7c.jpg

 

It's like this for anything I search for.

 

 

 

 

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The Team    142
The Team

Sorry to be pedantic, but Tech Support have specifically asked for a "Copy/Paste" of the URL you are using. I can't see what difference it makes, but......

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Trojanhorse11    3,033
Trojanhorse11
14 minutes ago, The Team said:

Sorry to be pedantic, but Tech Support have specifically asked for a "Copy/Paste" of the URL you are using. I can't see what difference it makes, but......

 

As far as I know, I done what they have asked. I'm not particularly computer-minded. I assume the URL is the website address, correct? I've given that. I've also copied and pasted a before & after search example.

 

Is that what they've asked for?

Edited by Trojanhorse11

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The Team    142
The Team
19 minutes ago, Trojanhorse11 said:

 

As far as I know, I done what they have asked. I'm not particularly computer-minded. I assume the URL is the website address, correct? I've given that. I've also copied and pasted a before & after search example.

 

Is that what they've asked for?

 

When you are about to search, click in the address bar, copy the contents and paste it into a reply here and I can pass it to tech support

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Trojanhorse11    3,033
Trojanhorse11

http://www.fun-fairs.co.uk

 

I've just clicked in the address bar (with a search subject in the search text box on the website), copied it and then pasted it on here, like you said, but the result is the above email address - the same as I said in my previous message.

Edited by Trojanhorse11

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harry monk    1,800
harry monk

Trojanhorse

Humour me if you will.

Look at the image below, and check you have all the same boxes marked as me

Click on the 'Activity' tab, then scroll over to the word 'Search' and click it, then you will get the same screen as the picture.

 

IF all the same buttons are ticked/marked as the picture, If you write  nfatw205 in the long white bar underneath 'Search The Community' , then enter or hit the 'Search content' button at the bottom of screen, you should get 2 results.

 

 

lost search.jpeg

Edited by harry monk
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Trojanhorse11    3,033
Trojanhorse11

Harry Monk - yes, I have checked and all the same things are ticked. I did the search and indeed I did get two search results - but they are both from this thread! Why does it not find that ride in the Rides List?

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harry monk    1,800
harry monk

How strange !

I get 3 results, see picture. 2 in this thread and 1in rides list under twist.

 

I just wondered if you had 1 setting different, say ' search in last week" instead of "search any"

 

 

search reults.jpg

Edited by harry monk

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Trojanhorse11    3,033
Trojanhorse11

How strange indeed!

 

How come you said you get 2 results in your previous message? But now you get 3? (That's confused me even more!!)

 

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The Team    142
The Team

Please try again Trojanhorse, I may have sorted it

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Trojanhorse11    3,033
Trojanhorse11
5 minutes ago, The Team said:

Please try again Trojanhorse, I may have sorted it

 

Bingo! :D

 

Working now - what was it?

Edited by Trojanhorse11

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harry monk    1,800
harry monk
4 minutes ago, Trojanhorse11 said:

How strange indeed!

 

How come you said you get 2 results in your previous message? But now you get 3? (That's confused me even more!!)

 

 

 Because at the time i posted that  i had 2 results , it didn't include that actual post where i typed nfatw205 in the post , but any search after will be 3 or more ( depending how many more times we write nfatw205 in this thread.

 

Fed the mouse more cheese and he's running faster now  😂

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Trojanhorse11    3,033
Trojanhorse11
2 minutes ago, harry monk said:

 

 Because at the time i posted that  i had 2 results , it didn't include that actual post where i typed nfatw205 in the post , but any search after will be 3 or more ( depending how many more times we write nfatw205 in this thread.

 

Fed the mouse more cheese and he's running faster now  😂

 

:lol: Got it! 

 

Working now. The Team seem to have sorted whatever it was.

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