To All Members
This Forum, YOUR Forum is NOT PERFECT! We, The Team, fully admit that it isn't perfect and have NEVER claimed it is. We strive (and work dam hard behind the scenes) to make it the best we can for most members we can. It is IMPOSSIBLE to please all of the people all of the time, but we do try. We regularly ask for feedback and ALWAYS welcome constructive criticism. Where we can, and where we feel change will benefit the MAJORITY we will and have always made changes. We are NOT afraid to admit that we do sometimes get things wrong and we've put into place various procedures to ensure that the inevitable mistakes are put right as soon as possible with the least trouble.
We are aware that from time to time there is anti-forum posting on other sites, particularly Facebook and some of this is nasty. ALL of it is inaccurate! You are free to believe what you want, but we would ASK you to consider the following points BEFORE believing what you read:
The comments are generally made by ex-members - some have left, some have been banned from this forum
Banning is ALWAYS a last resort, never taken lightly and always after we have tried and failed other methods. NO ONE has EVER been banned for one incident - it is always continued, repeated bad posting.
A member who has been banned from the forum WON'T tell you the real reason, because that would mean admitting they have some responsibility for the decision
Personality plays NO PART in our decisions - Moderators can and do hide posts that they feel contravene rules. HOWEVER, they are hidden, not deleted, and then discussed by the Team. If the MAJORITY of the Team feel the decision was wrong, the post is REPLACED and the poster gets an apology. To blame "Moderator A" or "Moderator B" for a decision is simply not accurate
Since The Team took over, a lot has changed and a lot of the comments directed at the forum refer to things that happened BEFORE the change and in some cases YEARS ago
Some of the comments are from people who have NEVER been members, so anything they are posting is second hand at best
We DO NOT and NEVER HAVE operated any sort of "strike" system (two strikes and your banned).
Forum knocking seems to have become a "sport" - members who were happy with the forum suddenly go all out to see it closed when they don't like a decision taken by The Team
We have put a great deal of effort into slimming down the rules. Hiding a post is a decision that ISN'T taken lightly and the Moderator logs show that hidden posts are a tiny percentage of total posts. Please bear in mind that ALL Moderators are volunteers, giving their time freely to ensure the forum runs as smoothly as possible. Often we are checking posts on our phones whilst at work, out shopping etc and it isn't always possible to be as verbose as we want with communications and it won't always be possible to give an instantaneous reply. We are ALL balancing running the forum with our lives! A little patience would go a long way.
If you are unhappy with a Moderating decision, then you can simply ask ANY Team member to review it. It is often the case where the written word doesn't correctly represent what you meant to say, and we can (and do!) read things wrongly. If that is the case, a simple message will get things put right!
We've always said this is YOUR forum. If something is wrong you can:
Keep quiet and nothing will change
Slag us off on Facebook - nothing will change and you run the risk of losing your membership
TELL US and we will, if it benefits the majority, change it.
Help us make the forum great or work for it's demise - your choice!